Please read the following before submitting your Medical Report Request.
Processing Time
The processing time will take a minimum of 30 working days, excluding weekends and public holidays.
Required Documents
- Submit the relevant Insurance, SOCSO, EPF, JKM, or Zakat form, if applicable.
- If no form is available, you may request a Medical Report (Free Text) using the IHT Rehab template.
- A completed and signed Consent to Release of Information form is mandatory.
Fees & Collection
- Payment must be made before the medical report is released.
- Medical Records Department (MRD) staff will update the related charges.
Completed medical reports can be collected:
- At the Front Desk Counter (Level 1 – Lobby) or via email
- If a representative is collecting the report, a signed authorization letter and a copy of the representative's NRIC must be provided.
- Lost or undelivered original medical reports will not be replaced.
Important Notes
- All supporting documents must be uploaded before submitting your application.
- Incomplete applications will not be forwarded to the Medical Officer.
- Applicants are responsible for ensuring all information provided is complete and accurate.
- The Medical Records Department (MRD) and Medical Officer will not complete the application on behalf of the applicant.
- Additional documents may be requested if necessary.
- Processing will begin only after all required documents have been verified.
